Chandigarh- Constructing upon Punjab’s landmark achievement of the bottom pendency in service supply throughout the nation, the Chief Minister Bhagwant Singh Mann led Punjab authorities is all set to considerably develop its citizen service infrastructure with opening of 54 new Sewa Kendras, taking the whole rely to 598 throughout the state, introduced Good Governance and Data Expertise (GG&IT) Minister Aman Arora right here on Tuesday.
The announcement got here throughout a complete assessment assembly on Citizen Service Supply and Sewa Kendra operations chaired by the Minister at MGSIPA, attended by senior officers of the division and all Deputy Commissioners, who joined the assembly through Video Convention. Extra Chief Secretary (ACS) GG&IT DK Tiwari and Director GG&IT Vishesh Sarangal additionally attended the assembly.
The assembly targeted on the exemplary efficiency of the prevailing 544 Sewa Kendras throughout Punjab, which embrace 263 City and 281 Rural centres. These self-sustainable Kendras provide an enormous array of 465 Authorities-to-Citizen (G2C) and seven Enterprise-to-Citizen (B2C) providers. Within the assembly pendency, service-wise efficiency, objections raised by officers and on-line subject verification course of was mentioned. Notable, it was noticed that ship again circumstances have been lowered which signifies that pointless objections have been lowered.
Reaffirming the federal government’s dedication to zero pendency, Aman Arora directed the Deputy Commissioners to make sure all providers are delivered throughout the stipulated timelines.He emphasised that districts demonstrating one of the best efficiency in software processing could be appropriately rewarded, and officers with zero pendency would even be recognised.
The GG&IT Minister additionally appreciated the efforts of the District Administration for on-boarding the 100% of subject verification authorities Patwari/sarpanch/Nambardar/MC for on-line verification by E-Sewa, M-Sewa, and WhatsApp. Roughly 4 lakh functions have been acquired for the web verification out of which 96.3 % of the functions are processed, he knowledgeable.
Aman Arora issued clear directions that every one development actions for the brand new Sewa Kendras have to be accomplished by January 15, 2026.In the meantime, Punjab Authorities has additionally initiated Sarkar Tuhade Dwaar program and began citizen service supply portal (join.punjab.gov.in) to reinforce consumer expertise, effectivity and accessibility.
