Chandigarh, Haryana Chief Minister Nayab Singh Saini on Thursday performed an in depth evaluation of the progress of ‘Samadhan Shivirs’ being organised throughout the state to deal with residents’ grievances.
Attending the evaluation assembly through video conferencing, the chief minister heard complaints by individuals from numerous districts and instructed officers to make sure immediate and efficient decision.
Samadhan camps are organised each Monday and Thursday within the workplaces of deputy commissioners and sub-divisional magistrates throughout all districts. Complaints that may be resolved on the spot are addressed instantly, whereas decision of remaining circumstances is ensured inside every week or two, officers stated.
Because the marketing campaign’s launch on June 10, 2024, round 1.5 lakh complaints have been obtained throughout the state, out of which roughly 78 per cent have been resolved, an official assertion stated.
In Thursday’s assembly, the chief minister spoke instantly with residents from numerous districts, heard their points, and directed officers to prioritise and resolve pending circumstances on the earliest, the assertion stated.
Saini additionally reviewed pending circumstances from the years 2024, 2025, and 2026, issuing clear directions to make sure their well timed disposal.
Through the assembly, the chief minister took critical observe of absence of officers in some districts. “Taking the absence of involved officers in Mahendragarh district and the SDM workplace in Badshahpur critically, he directed all deputy commissioners and SDMs to be personally current in Samadhan Shivirs and hearken to residents’ grievances,” the assertion learn, including that strict directions had been issued to officers who’ve been repeatedly absent from these evaluation conferences.
Saini acknowledged {that a} weekly evaluation assembly of Samadhan camps is held each Friday, which must be chaired by respective deputy commissioners. He emphasised that officers should personally chair the conferences and monitor the decision of pending complaints.
The chief minister reiterated the state authorities’s purpose to make sure time-bound, clear, and efficient decision of residents’ grievances, asserting that any negligence on this regard won’t be tolerated.
Principal Secretary to the Chief Minister Arun Kumar Gupta; Director, Ladies and Baby Growth Division, Priyanka Soni; OSD to Chief Minister, B B Bharti, and different officers had been current throughout the assembly.
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