Chandigarh: Punjab Income Minister S. Hardeep Singh Mundian at present mentioned that Simple Registry marks a big milestone within the State Authorities’s efforts to remodel property registration right into a sooner, less complicated, clear and citizen-friendly public service.
Launched by Chief Minister S. Bhagwant Singh Mann led Punjab Authorities in July 2025 as a pilot mission in Mohali, Simple Registry has essentially modified the way in which residents entry property registration providers. The initiative has shifted the method from a largely office-dependent system to a web based and time-bound mannequin whereas lowering pointless bodily visits and direct factors of contact.
S. Hardeep Singh Mundian mentioned that the federal government’s focus has been to make property registration a service that residents can entry with larger comfort and confidence. “Simple Registry shouldn’t be merely a digital platform. It’s a governance reform designed across the comfort, dignity and rights of the citizen,” he mentioned.
The affect of Simple Registry can be seen in beneficiary suggestions. Two rounds of surveys performed throughout districts and villages the place the portal is operational lined 6,623 token-holders, together with 1,737 beneficiaries in Survey 1.0 and 4,886 in Survey 2.0.
He knowledgeable that the cumulative findings of each surveys present sturdy public satisfaction with the brand new system. As many as 93% of beneficiaries had been glad with the brand new registration course of whereas 93% mentioned their registry was accomplished on the scheduled appointment date. Equally, 90% confronted no problem at any stage of the method whereas 93% of instances cleared pre-scrutiny with none objection. Additional, 94% mentioned they confronted no strain to make any additional fee.
In accordance with beneficiary suggestions, most candidates have been capable of full their registration in roughly 35 minutes on their appointment day. The appointment and token mechanism has diminished ready time inside workplaces whereas the 48-hour scrutiny window has helped minimise repeated visits. WhatsApp standing updates have additional diminished dependence on brokers for monitoring functions and most often the registered deed will be collected in a single go to.
S. Mundian mentioned that these figures present an necessary measure of the change caused by Simple Registry throughout these 14 months. The survey suggestions additionally exhibits that the reforms have improved each predictability and public confidence within the registration course of.
S. Mundian mentioned that Simple Registry has sought to handle the important thing ache factors related to property registration by combining expertise with administrative reforms.
From on-line deed preparation and payment fee to pre-scrutiny, FIFO file processing, digital Fard technology, eKYC verification, token administration and WhatsApp communication, the system has created a number of layers of transparency and accountability.
He mentioned that the Punjab Authorities is dedicated to strengthening citizen-centric governance and guaranteeing that public providers are delivered with larger pace, equity and transparency.
Underneath the sooner system, the Income Minister mentioned, residents had been required to method the Sub-Registrar workplace having jurisdiction over the placement of the property. Simple Registry has eliminated this constraint by permitting registration at any Sub-Registrar workplace throughout the district.
S. Mundian mentioned that this cross-office entry has supplied residents with larger freedom of alternative whereas lowering dependence on a specific workplace or official. The reform has additionally helped dismantle the situations that might facilitate favouritism and pointless affect.
FIRST-IN-FIRST-OUT SYSTEM BRINGS ORDER AND FAIRNESS
Simple Registry has launched a First-In-First-Out (FIFO) mechanism for dealing with information. As an alternative of information being picked up randomly, functions are processed within the order wherein they’re acquired.
S. Mundian mentioned that the reform has introduced larger predictability and equity to the method by guaranteeing that residents should not have to rely upon private affect or repeated visits to know when their case shall be taken up.
48-HOUR SCRUTINY WINDOW CURBS DELAYS
A structured and time-bound objection mechanism has been launched underneath Simple Registry. Applicant-related objections are resolved earlier than the case reaches the Registrar’s workplace in order that residents don’t waste time throughout their scheduled go to.
The place an objection is raised by the Registrar, it must be communicated inside 48 hours by way of the system. Such objections are topic to oversight by the Deputy Commissioner or Sub-Divisional Justice of the Peace to make sure that they’re real and correctly addressed.
The Cupboard Minister mentioned that fixing a transparent scrutiny timeline has considerably diminished the repeated to-and-fro that residents earlier confronted throughout property registration. As many as 93% of instances cleared pre-scrutiny with none objection.
DEED DRAFTING NO LONGER DEPENDENT ON MIDDLEMEN
Simple Registry has additionally modified the way in which sale deeds are ready. Residents can now select from three choices: Do It Your self on-line deed drafting, help at devoted deed help counters or doorstep providers by way of Seva Sahayaks.
This has diminished dependence on personal deed-writers and attorneys for routine drafting necessities whereas giving residents larger management over the registration course of.
ONE TRANSACTION, 25 BANKS AND INSTANT FEE CALCULATION
He mentioned that the brand new system has streamlined the fee of stamp responsibility and registration charges. The relevant charges are calculated immediately and residents could make fee on-line by way of a single transaction utilizing an built-in gateway supporting 25 banks.
S. Mundian mentioned that the reform has eradicated the necessity for a number of financial institution visits and diminished ambiguity in payment calculations. The mix of pre-scrutiny and single-window fee has additionally helped cut back the necessity for refund requests.
WHATSAPP UPDATES KEEP CITIZENS INFORMED
Simple Registry has launched computerized WhatsApp acknowledgements at totally different levels of the registration course of. Candidates can observe the progress of their case with out having to rely upon brokers or make repeated visits to authorities workplaces.
The system additionally facilitates on-line complaints and direct WhatsApp reporting of any demand for a bribe with such complaints being escalated to the Deputy Commissioner.
The Income Minister mentioned that this direct communication channel has strengthened accountability whereas inserting the citizen on the centre of the service supply course of. As many as 94% mentioned they confronted no strain to make any additional fee.
DIGITAL FARD NOW GENERATED AUTOMATICALLY
A serious technological reform underneath Simple Registry is the combination of the Jamabandi Portal with the Simple Registry Portal. The combination allows computerized technology of a QR Code-enabled Digital Fard. Candidates not must add the Fard manually. The system gives authenticated and up to date land information whereas lowering the potential of solid or tampered paperwork. The reform has additionally diminished processing time and pointless repeat visits by candidates.
CONSENT-BASED e-KYC STRENGTHENS SECURITY
Simple Registry has launched consent-based digital KYC verification on the Sub-Registrar stage. With the consent of the involved events, their identities will be verified electronically.
This gives an extra safeguard in opposition to fraudulent or impersonated registrations whereas guaranteeing that the individuals taking part within the registration course of are real, he added.
INTEGRATED TOKEN SYSTEM CUTS WAITING TIME
S. Mundian mentioned that the Built-in Token Administration System provides precedence to residents who’ve scheduled appointments and full documentation. He mentioned that the system has helped cut back ready time inside registration workplaces and has made service supply extra uniform throughout each city and rural workplaces. In accordance with beneficiary suggestions, most candidates have been capable of full their registration in roughly 35 minutes on their appointment day. As many as 93% mentioned their registry was accomplished on the scheduled appointment date, he added.
REGISTRATION OFFICES GET A CITIZEN-FRIENDLY MAKEOVER
Alongside digital reforms, registration workplaces have additionally been upgraded to supply residents with a extra snug and dignified expertise. Fashionable ready areas, skilled reception services and a extra citizen-friendly workplace atmosphere have been launched as a part of the broader transformation.
The Cupboard Minister mentioned that the federal government’s goal shouldn’t be restricted to digitising a process but in addition to enhance the general expertise of residents visiting authorities workplaces.
AROUND 10 LAKH DOCUMENTS REGISTERED SINCE ITS INITIATION
Because the initiation of Simple Registry system in July 2025, a complete of 9,87,425 paperwork have been registered throughout Punjab until September 8, 2026, which confirmed the vast adoption of the brand new registration system by residents throughout the State.
EASY REGISTRY EMERGES AS A REPLICABLE GOVERNANCE MODEL
S. Hardeep Singh Mundian mentioned that the transformation introduced by Simple Registry goes past property registration because it gives a framework for redesigning public providers across the wants of residents. The initiative has changed avoidable bodily interfaces with digital processes whereas retaining needed human help by way of deed help counters and Seva Sahayaks. With mounted timelines, digital information, direct communication and mechanisms for grievance reporting, Simple Registry has created a service supply mannequin that may be replicated throughout departments and jurisdictions.
S. Mundian mentioned that the Punjab Authorities would proceed to strengthen technology-driven governance in order that residents can entry authorities providers with minimal inconvenience and most transparency.
