Haryana plans speedy refund system for cyber victims through Lok Adalats: DGP

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Printed on: Dec 02, 2025 05:37 am IST

Investigators will assist victims freeze funds and safe returns whereas banks face legal responsibility if discovered negligent throughout probe.

Haryana director basic of police OP Singh on Monday mentioned investigating officers dealing with cybercrime instances will help victims in getting their defrauded cash frozen and refunded by Lok Adalats in instances involving smaller quantities. He mentioned the transfer goals to make sure that victims obtain speedy monetary aid with out extended authorized procedures.

Haryana DGP OP Singh during a surprise visit to the Cybercrime police station east in Gurugram on Monday. (PR)
Haryana DGP OP Singh throughout a shock go to to the Cybercrime police station east in Gurugram on Monday. (PR)

“Haryana Police will facilitate speedy monetary aid to victims by Lok Adalat, making certain well timed refunds with out pointless delay,” Singh mentioned. He added the step is supposed to forestall victims from dealing with additional trouble or spending further cash on hiring authorized counsel to recuperate funds saved from withdrawal by cyber fraudsters. Singh was talking to reporters after a shock go to to the Cybercrime police station east in Gurugram, the place he posed as a cybercrime sufferer to evaluate the functioning of the unit.

He mentioned banks will likely be required to observe strict due diligence to help victims and police throughout investigations. “Will probably be the monetary establishment’s duty to compensate the sufferer for the losses incurred in case their negligence is discovered in the middle of investigation,” the DGP mentioned, calling the measure an essential safety for victims’ rights.

Singh directed officers to launch mass-scale cyber consciousness initiatives in faculties and schools by creating ‘Cyber Consciousness Ambassadors’ who will likely be head college students chargeable for educating friends on secure on-line practices. He mentioned such outreach should be supported by social media campaigns, neighborhood consciousness programmes and statewide initiatives.

“Most cybercrimes exploit concern and greed. If anybody guarantees excessive returns, provides undue advantages, or pressurises for transferring cash or sharing info, it must be understood that cyber fraudsters are concentrating on you. Warning is one of the best safety,” he mentioned. He urged residents to stay alert to suspicious calls, hyperlinks, functions or provides, and to lodge complaints by the Cyber Helpline 1930 each time wanted.

The DGP mentioned the police are working in mission mode towards cybercrime. “Our intention is to make sure justice for victims, strengthen the technical capability of police stations, and improve digital security throughout the state,” he mentioned.