Chandigarh- Haryana CM Nayab Singh Saini underlined that public service is the very basis of excellent governance and directed officers to make sure that each citizen approaching authorities workplaces with a grievance returns with dignity and satisfaction. He emphasised that immediate, clear and delicate redressal of public complaints isn’t merely an administrative obligation however an ethical duty that have to be accorded prime precedence. The Chief Minister was chairing the District Public Relations and Grievance Redressal Committee assembly in Gurugram on Wednesday.
A complete of 16 complaints have been taken up throughout the assembly, of which the Chief Minister resolved 12 circumstances on the spot. Instructions have been issued to maintain the remaining 4 issues pending till the subsequent assembly. The Chief Minister additional directed the officers involved to submit detailed standing stories for these circumstances.
Swift Justice By means of Samadhan Shivir Camps
Highlighting the federal government’s dedication to speedy grievance redressal, the Chief Minister mentioned that common Samadhan Shivir camps are being organized each Monday and Thursday at district and sub-division ranges. He knowledgeable that round 40,000 complaints have been obtained by these camps up to now, out of which practically 30,000 have already been efficiently resolved.
He additional said that out of 1.42 lakh complaints obtained straight by him, roughly 1.35 lakh have been disposed of.The Chief Minister mentioned that grievances registered on the CM Window portal are additionally being addressed expeditiously, and solely these circumstances stay pending that are sub judice or contain household disputes requiring decision by authorized procedures.
Inquiry ordered in opposition to Jatoli Mandi PACS Supervisor
Taking critical notice of a criticism from Chhilarki village within the Pataudi space, the Chief Minister directed an in depth inquiry in opposition to the supervisor of Jatoli Mandi PACS. The complainant alleged that farmers face important difficulties in acquiring fertilizers because of the supervisor’s working fashion, together with complaints of unsatisfactory conduct and arbitrary practices in fertilizer distribution.
The Chief Minister directed the involved officers to conduct a good and neutral inquiry and submit the report back to the Deputy Commissioner on the earliest.
Dhanwapur Underpass Restore to Be Accomplished Inside 15 Days
Through the assembly, the problem of water seepage and waterlogging on the Dhanwapur railway underpass, inflicting inconvenience to commuters, was delivered to the Chief Minister’s discover. He directed the involved departments to finish the restore work inside the subsequent 15 days to make sure easy and protected motion for the general public.
He additionally directed the officers to take preventive measures in order that such issues don’t recur sooner or later, thereby sparing residents from repeated inconvenience.
Instructions issued to Enhance Sewerage, Sanitation and Energy Techniques
The Chief Minister directed Municipal Company officers to make sure that there are not any damaged sewer covers or incidents of sewer overflow wherever within the metropolis. He emphasised common monitoring of the sewerage system to stop inconvenience or accidents.
He additionally directed the officers to additional improve cleanliness requirements by specializing in common sanitation drives, efficient waste administration, and sustaining a clear city atmosphere. Moreover, the facility division was directed to make sure that electrical energy poles don’t impede roads or pathways, posing dangers to public motion. The Chief Minister careworn the necessity for inter-departmental coordination with citizen comfort as the highest precedence.
Motion on Unlawful Encroachments on Inexperienced Belt Land in Gwalapahari
The Chief Minister took critical cognizance of unlawful encroachments on inexperienced belt land reserved beneath the grasp plan in Gwalapahari village. He directed officers from the Public Works Division and the Municipal Company to collectively conduct on-site demarcation to establish the factual place earlier than initiating additional motion.
He made it clear that encroachment on authorities land—particularly inexperienced belts meant for public use—won’t be tolerated beneath any circumstances, and strict motion will probably be taken as per guidelines if unlawful occupation is confirmed.



